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Privacy Policy

This policy was last updated on 23rd May 2023.

Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

What will we do with your information?

  • Request feedback. We may use your information to request feedback and to contact you about your use of our website.‍
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

    • Will your information be shared with anyone?

    We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

    • Will your data be transferred internationally?

    We may transfer, store, and process your information in countries other than your own. If you are a not resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

    What are your privacy rights?

    You may review, change, or terminate your account at any time. If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. If you have questions or comments about your privacy rights, you may email us at [email protected].

    General Data Protection Regulation (GDPR)

  • We handle your information, in order to perform the required transactions.
  • You have given us permission to do so.
  • Processing your personal information is in PlutoNode's legitimate interests.
  • PlutoNode needs to comply with the law.
  • PlutoNode will retain your personal information only for as long as is necessary (idefinitely) for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
  • If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us via Email. ([email protected])
  • You have the right to access, update or to delete the information we have on you. You have the right of rectification. You have the right to object. You have the right of restriction. You have the right to data portability. You have the right to withdraw consent.

    • Third Parties

    Your data may be provided to any trusted third parties, at any time. Only information strictly required will be provided, to be used only in their legitimate interests. Personal data will be used solely to process your order, and deliver our services. We reserve the right to provide your data to any external collection agencies, in the event of overdue payments, as specified in our Terms of Service.

    Please send any legal enquiries to [email protected].
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