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Client Area

PlutoNode Jobs

Our Benefits

Here's why you should consider applying for a role on our team.

Modern Hardware

Experience Acquired

You'll acquire and develop multiple skills, while gaining experience within the hosting industry.

Instant Setup

Improved Knowledge

You'll gain a deeper understanding into our systems, products and brand.

Trusted Networks

Future Opportunities

Future opportunities opened up with the experience and knowledge gained.

99.99% Uptime

Great Environment

Become part of a fun, friendly, social and collaborative working environment.

Offsite Backups

Team Discounts

You're entitled to a 25% discount on most PlutoNode services, and special offers at partner brands.

DDoS Protection

Ongoing Training

You'll receive consistent refresher training and 1:1 mentoring, supporting you all the way.

24/7 Support

Equal Pay

We pay based on experience and hours, rather than any other factor, including if you're under 18.

Refund Policy

Flexible Working

Working is fully remote, with flexible hours that are chosen by you.





Application Process

We aim to be completely transparent with our recruitment process.

Modern Hardware

1: Written Application

The written application forms asks you a series of questions so that we can assess your suitability for the company. You'll also submit your personal details and often be required to upload a CV.

Instant Setup

2: Candidate Assessment

If your written application is approved then we'll contact you within 1-2 weeks. You'll be required to complete an assessment to test that you have the knowledge and skills required for the job.

Trusted Networks

3: Candidate Interview

If your candidate assessment is approved, then you'll be asked to participate in a voice interview. In the interview, we'll learn more about your experience, personality, and soft skills.

99.99% Uptime

4: Probation Period

Assuming your interview is successful, we'll send you an offer of employment. If you choose to accept, then you'll have a 14 day probation period to help you settle in. We will provide full onboarding training and mentoring.

Trusted Networks

Application Tips

- Double check that you meet the requirements for the role that you're applying for.

- Research our company mission and values, and consider how you align with them.

- Make sure that you provide lots of detail when answering assessment questions.

- Answer all interview questions honestly, as we want to get to know the real you.


Applicants are screened at all stages of the recruitment process.





Available Jobs

View which positions are currently accepting applications.

Support Team (Technical & Billing)

Position Type: Remote, Part-Time

Employment Type: Voluntary

PlutoNode is in search of proactive individuals to join our support team. You'll be responsible for providing technical support, billing support, and general customer service. Your role will be pivotal in ensuring customer satisfaction and resolving all kinds of problems which may arise.

Requirements:

  • Applicants must be at least 16 years old at the time of application.
  • Previous experience in a customer support role within the hosting industry.
  • The ability to speak and write in fluent English, alongside excellent communication skills.
  • The ability to work independently or as part of a team, within a fast-paced environment.
  • Solid understanding of our products, policies and overall brand.
  • Advanced technical knowledge of Minecraft servers and their inner-workings.
  • Experience using the Pterodactyl panel software.

    • Preferences:

  • Experience using WHMCS is not required (full training will be provided), but is a plus.
  • Technical knowledge of Discord bots and website hosting is not required, but is a plus.

    • Responsibilities:

  • You'll be constantly interacting with customers in a high-volume environment.
  • You'll be expected to handle support tickets through our Client Area.
  • You'll be given the option to handle support enquiries through our live chat software.
  • You'll be working alongside other members of the support team to ensure efficiency and customer satisfaction.
  • You'll be escalating tickets to specific team members and other teams as required.

    • Benefits:

  • Full onboarding training and access to a mentoring program.
  • An exclusive 25% discount on most PlutoNode services.
  • Exclusive discounts at partner brands and major retailers.
  • This position is currently voluntary unless otherwise agreed.

    • You will be required to sign an NDA. If you are under 18, a parent or legal guardian must sign on your behalf.

    Please click here to apply.

    Marketing Team (Customer Success / Outreach)

    Position Type: Remote, Part-Time

    Employment Type: Freelance [Commission-Based]

    PlutoNode is in search of proactive individuals to join our marketing team to focus on researching potential clients, building relationships, and driving outreach initiatives that lead to new sales opportunities. This involves identifying high-value prospects, executing outreach campaigns, and boosting customer success.

    Requirements:

  • Applicants must be at least 16 years old at the time of application.
  • Proven experience in lead generation, prospecting, and building strong client relationships.
  • The ability to speak and write in fluent English, alongside excellent communication skills.
  • The ability to work independently or as part of a team, within a fast-paced environment.
  • Solid understanding of our products, policies and overall brand.
  • Self-motivated, with excellent time management and organisational skills.

    • Preferences:

  • Previous marketing experience within the hosting industry is not required, but is a plus.
  • Familiarity with CRM tools and email marketing platforms is not required, but is a plus.

    • Responsibilities:

  • You'll conduct research to identify potential clients and target markets for outreach efforts.
  • You'll develop and execute tailored outreach strategies through email, LinkedIn, and Discord to engage potential clients.
  • You'll be working alongside other members of the marketing team to ensure efficiency and customer satisfaction.
  • You'll create personalised outreach content, including email templates, messaging sequences, and follow-up communications.
  • You'll stay informed about industry trends and competitor activities to refine outreach strategies and identify new opportunities.
  • You'll be escalating tickets to specific team members and other teams as required.
  • You'll be working alongside other members of the marketing team to drive sales and customer success.

    • Benefits:

  • Full onboarding training and access to a mentoring program.
  • An exclusive 25% discount on most PlutoNode services.
  • Exclusive discounts at partner brands and major retailers.
  • This position is currently paid at a 30-40% commission rate per sale made.

    • You will be required to sign an NDA. If you are under 18, a parent or legal guardian must sign on your behalf.

    Please click here to apply.



    Please email us at [email protected] with any questions.